| Ordering
methods | Security
of orders | Prices
| Currency
conversion | Postage and handling
| Postage and
handling rates for kits | Postage and handling rates for
Traditionals painted figures | Postage and handling rates for
Matt painted single and four figures
| Postage and
handling rates for Matt painted six figures
| Insurance
| Damaged or
missing parts |
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You have a choice of
ordering methods:
- Online - using our online catalogue and
shopping system. Go to kit
catalogue now for online ordering.
- Facsimile/Mail order - By downloading,
completing and then mailing the order form
available by clicking button below.
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- Mail - Send order and
payment (cheque, money order, credit card
number) to Shenandoah Miniatures PO Box 1128
Windsor Vic 3181 Australia
- Phone - Speak to us directly or leave a
message quoting order details, name, address,
phone number and credit card details.
- phone: 61 3 9568 4085
- E-mail - Send us your email order
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| When you order online
using your credit card, the data is automatically
encrypted when your order is sent after clicking the
"submit order" button.
This encrypted data is transmitted to us via our
internet service provider.
We then decrypt the order using our in-house
software system. Your decrypted order is then
printed out and processed. No credit card details
are stored on our site or server.
Credit card payments are
processed upon despatch of goods.
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The prices listed are
in Australian dollars.
(They do not include postage and handling)
We accept Visa/Mastercard, cheques and money
orders in Australian dollars. Payment by cheques
in other currencies can be made by arrangement.
Credit cards are processed upon
despatch of goods.
Payment is made with order - when paying by
cheque or money order, please include the postage
as calculated from postage and handling rates
table.
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| As all prices are listed
in AUstralian dollars, you may wish to get an
indication of what your order will cost in your
national currency. The currency converter is
available at final checkout and can also be accessed
by clicking here.
Please note that as your credit card is processed
on the date of actual despatch of the goods, the
rate may have varied slightly according to any
interim currency fluctuations and also the actual
exchange rate that is employed by your credit card
provider.
(Please add postage and any
insurance amounts to the Australian dollar
total, before converting in order to calculate
more accurately the foreign currency amount)
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Unless otherwise
requested, all international orders are shipped via
Air-mail. International delivery time is usually 10
to 14 days from date of despatch.
| Minimum
charge
- For all international orders, a
minimum postage and handling charge is
applied to each order.
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USA/CANADA
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UK/EUROPE
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| 19% of order value |
23% of order value |
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ASIA/PACIFIC
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AUSTRALIA
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| 16% of order value |
12% of order value (which
includes
gst) |
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USA/CANADA
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UK/EUROPE
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| 12% of
order value |
15% of
order value |
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ASIA/PACIFIC
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AUSTRALIA
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| 11% of
order value |
10% of
order value (which
includes gst) |
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USA/CANADA
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UK/EUROPE
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| 10% of
order value |
12% of
order value |
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ASIA/PACIFIC
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AUSTRALIA
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| 8% of
order value |
7% of
order value (which
includes gst) |
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USA/CANADA
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UK/EUROPE
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| 10% of
order value |
13% of
order value |
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ASIA/PACIFIC
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AUSTRALIA
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| 9% of
order value |
7% of
order value (which
includes gst) |
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| Insurance is available
at cost of Australian $12.00 per order |
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| If you receive any
product with a damaged component or with a missing
part, please contact us as soon as possible and we
will send a replacement part. |
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WARNING
These products are not toys. They contain
lead and include small parts which may be
harmful if chewed or swallowed.
NOT SUITABLE FOR CHILDREN
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Top of page
| Ordering methods
| Security of
orders | Prices
| Currency
conversion | Postage and handling
| Postage and
handling rates for kits | Postage and handling rates for
Traditionals painted figures | Insurance | Damaged or missing parts
|
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Shenandoah
Miniatures
2001
Web design/programming
by John
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